What defines messy problems?

Messy problems are characterized by clusters of interrelated and interdependent complex challenges. This complexity arises because these problems often involve multiple stakeholders, varying perspectives, and dynamic factors that influence one another. Unlike straightforward problems that can be addressed with simple solutions or defined within clear statements, messy problems require a more nuanced understanding and approach.

These types of problems typically do not have a clear boundary, making it difficult to identify where the problem begins and ends. They often evolve over time and can change as solutions are attempted, leading to new challenges. Addressing messy problems requires flexibility, collaboration, and creativity, as multiple solutions may need to be explored and adapted to the specific context and interactions of the various components involved. This is why identifying messy problems as clusters of interrelated issues is essential in fields such as digital production, design, and development, where complexity and interdependencies are prevalent.