Which of the following is NOT a benefit of business automation?

In the context of business automation, increased efficiency, cost savings, and better customer experience are all direct benefits that automation technologies provide to organizations. These systems streamline processes, reduce manual labor, and improve accuracy, which collectively enhance operational productivity.

On the other hand, a higher operational workload does not align with the primary objectives of business automation. Instead of increasing the workload, automation aims to reduce repetitive tasks and allow employees to focus on more strategic activities. By eliminating or minimizing manual work, organizations can optimize their resources and improve overall efficiency. Thus, the assertion that higher operational workload is a benefit of business automation is incorrect.